Hi! I‘m Amy.
I help businesses define, streamline and document their processes to ensure maximum efficiency and provide a solid foundation for growth and transition
What I do
Define
Analyze your current or new processes to identify actual or potential inefficiencies and redundancies
Streamline
Provide insight about how to best streamline your processes for maximum efficiency
Document
Develop detailed digital Standard Operating Procedures (SOP’s) to ensure your processes are thoroughly documented and easily accessible
Streamlining and documenting your processes provides:
- Uniformity in how tasks are carried out by employees
- Seamless onboarding experience for new employees
- A firm foundation to accommodate expansions and acquisitions
- Anchor for performance metrics and employee evaluations
- Relevant reference materials when challenges arise
- Increased visibility into process adherence
- Mitigated risk of fraudulent activities
About Me
With a successful track record leading customer service teams and refining workflows for businesses ranging from small startups to large corporations, I bring a wealth of experience to the table.
Let's collaborate to enhance your processes and develop strategies that will eliminate waste to improve your bottom line and propel your business forward!
